Saturday, February 5, 2011

Bright-Sided

A friend of mine just posted on Facebook that he's in a noodle restaurant and he that he loves being "the only Caucasian in the place." That reminded me (your time's comin' you'll see ... when you get older, everything "reminds" you of something) of the groups of Asian tourists and businessmen that stayed at one of the hotels where I was a banquet waiter. At least at that time, in the 1980s, that thing about Asian tourists taking a lot of pictures was completely true. Our hotel was the first place in the United States these folks would see after arriving at the airport, so whoever happened to be working when they arrived usually wound up posing for a lot of photos.

One evening, I did give a group of Chinese businessmen plenty to laugh (or be alarmed) at. I had decided to bleach my hair blonde that afternoon, but the processing took longer than I expected and I didn't have time to put a toner on it. I had also spent a little too long in the sun the day before, so my skin was rather pink. It looked especially pink next to my very yellow hair. For those of you who have never bleached your hair, it's a two-part process. When you take the color out, your hair is pretty brassy, so you need to add a color back in to soften it to a more natural looking shade of blonde. What I had was the color of a hi-lite marker.

I didn't know ahead of time who I was gonna be waiting on that night or consider, even after I knew the group was Chinese, just how conspicuous I would feel being so much more brightly colored (and at least five inches taller) than all of my guests. Every time I walked in the room, flashbulbs would go off - way more than usual - and every eye was on me. And, of course, they were laughing.

I fixed my hair the next day, and the sunburn gradually eased into a tan, but my moment of shame lives on in the rolls of 40 men's rolls of vacation film, someplace in China. No doubt some of their children are now traveling to the United States, hoping to catch a glimpse of one of our pink and yellow giants. I've seen the colors kids are putting in their hair these days; I'm glad they won't be disappointed.

Friday, February 4, 2011

If You Let Them Treat You Badly (They Will)

Snow in Texas?
Yes, it's true. And I was okay with it, since I didn't have to work, but it reminded me of the many times being snowed in in Denver meant working 'round the clock. You wouldn't know it by how often I visit my own blog, but there was a time when I was a very dedicated - really, to the point of being obsessive - worker. I would actually come in to work when I wasn't scheduled when there was a blizzard, knowing there would be several who wouldn't risk the drive. Because so much of my f & b years were spent in hotels or 24 hour restaurants, my work ethic was a perfect match for their needs.

Did they appreciate my dedication?
Almost never.

I remember one night in particular when the blizzard had started while I was at work serving an evening banquet. The storm was predicted to close the airport, strand our hotel guests, and make the roads impassable, so the general manager told me he'd arrange for a room for me at the hotel if I'd open the restaurant in the morning. When the banquet ended and we'd cleared and cleaned up the kitchen, the rest of the staff went home to their families while there was still a chance of getting home, and I went downstairs to get my key. It's pretty common for a hotel to put up staff in extra rooms when they're needed for quick turnaround shifts, long hours or emergencies like blizzards, so I wasn't anticipating any trouble, but the front desk told me they had not been "authorized" to give me the room. It was about 1 in the morning so they weren't gonna call the GM to verify my claims, but since I'd promised to open the restaurant at 6, I didn't think it was likely I'd get home and be able to get back.

If I had it to do over today, I would have left. However, I was duty-bound to keep my promise to management and not inconvenience the guests of the hotel, so I went back up to the banquet kitchen and made myself a bed on the floor out of the soiled linens from the party I had just worked. I didn't even let myself have clean tablecloths! I didn't even try to get Housekeeping to give me a blanket! "Oh no. Just a spot on the cold linoleum wrapped in dirty wadded up laundry is good enough .... I can only sleep for 4 hours anyway."

Tuesday, January 18, 2011

Dipping Sauce

Have you noticed it's everywhere now? Even gravy and ranch dressing and preserves become various kinds of "dipping sauce" on menus. Maybe it's just that there are more foods with sauces, or foods that need sauces, or more finger foods?

I don't know why the term annoys me sometimes. I'm afraid I'm getting that crazy old man "Get off my lawn!" disease and I'm gonna wind up on some random child's porch telling them about Country Time Lemonade some day. I suspect it might be that I am resistant to the trendiness of it. I react similarly to the terms "Meme," "Tone-deaf" (when not applied to music), and people getting their drink "on" or their party "on" or their game "on."

Also - and this is even more crazy-sounding - it might be just the sound of the word "dipping."; it's got kind of a chirpy, pretentious "ihh" to it that makes me think of tea and crumpets and pince-nez. I imagine the request for "More dipping sauce!" sniveled through the self-righteous nostrils of an unctuous, irksome ornithologist with yellow gravy in his beard. I always hear it in the "Knights Who Say 'Ni'" voice.



"More dipping sauce! More dipping sauce!"

Stop saying that.

Saturday, January 1, 2011

Happy New Year

I worked a New Years' Eve reception at a convention hall years ago where we had pre-poured way more champagne than was necessary for the toast. If memory serves (and frankly, I'm surprised I have any memory of the event at all) they were not a real drinking crowd ... or they had to leave ... or the crowd just didn't know about all those extra plastic glasses of champagne. Anyway, somebody had to clean up all that mess. I was working with the director of the convention hall, dumping two or three glasses of champagne in a bucket - drinking one - dumping one - drinking two etc. Within a half hour we were bumping into each other, laughing and weaving between the tables, and probably spilling more of the wine on the floor than we cleaned up or drank. I was in bad shape, so I walked a few blocks down to the hotel where I had a steady job (the convention thing was just on-call for my days off) and drank coffee for about three hours till I could walk home.

It was years until I could face another glass of champagne, but fortunately I have managed to overcome my phobia of spinning rooms and I am here tonight in Texas toasting in one more new year. At least I don't have to walk anywhere.

Monday, December 27, 2010

Groundhog Day

"These hash browns are terrible! Every time I come here I get terrible hash browns!"

"Why do you order them if you don't like them?"

"Because I like hash browns!"

"But you don't like our hash browns."

"No, I don't! Take them back! I want new ones!"

"They'll be the same as the others."

"I know that! This restaurant has always had terrible hash browns!"

Old Friends

In the last week, I got back in touch with a couple of old friends from my waiter days. I wrote about one of them here last night, Jo, and then deleted the post this morning, deciding it was a little too personal (not about me - about her) but I still want to acknowledge our friendship. We worked together during a time when so many of our friends were getting sick and dying with the AIDS virus - she as a cook and I as a waiter. There are so few people left from that time to remember it. At least two of the guys we went out the first night we met for drinks after work are gone now, and probably more, but I didn't stay in touch with all of them. It's so reassuring to have Jo to talk with today, like a found a missing piece of myself.

We've stayed in touch off and on, sometimes going two or three years between phone calls, and through living in a combined seven different states, and over 23 years. Neither one of us is in the food and beverage business any more, and our friendship never did need that as an anchor. It's fun to have the memories of working together, but that was really just the way we met, and today it encompasses such a brief part of our history. I used to work with a gal that would say when she got off break, "Back to the battlefield!" and there's some truth to that. It's good to have friends who've been through that experience with you, but even better to know you would have been friends no matter where or when you met.

Saturday, December 25, 2010

A Room at the Inn

When I tended bar in a hotel, I always had to work on Christmas. Hotels, of course, do not close on the holidays. They become large boxes of lonely people with no place to go except the hotel bar, hotel restaurant, or their own room. Every place else is closed on Christmas; sooner or later, they usually all wind up in the bar.

There is something sadistic about filling a hotel bar with Christmas decorations - reminding the customers of their isolation - by fate or design - from their families. It's like showing pictures of food to hungry children. Then you add alcohol to their misery and everything gets so much better. I think the decorations are nice enough in the two or three weeks preceding, but they might just as well be toned down a little out of respect on the Big Day.

One hotel I worked at tried to make me wear an elf hat on Christmas. I said, "I did not spend this much time doing my hair just to have it flattened out with a children's costume. No thank-you."